CRISIS MANAGEMENT AND USING SOCIAL MEDIA IN DISASTERS

Abstract

Social media is a virtual platform that individuals and groups can communicate and share knowledge on a variety of tools without time and place restraining. This new and growing platform has amount of usage and evolving everyday due to the fact that easy accessing via almost every device which has an internet connection. It is a new and effective way of managing crises and disasters which is as old as human history and exposes variety of dangers when individuals and organizations face with them. In this study, crises and disasters will be defined and the use of social media for disaster planning and training, common problem solving, decision making, information dissemination and gathering will be discussed.