Linking competitive rivalry to internal communication in private healthcare organizations

Abstract

Competitive rivalry and internal communication play a crucial role for a business to position itself in a favorable manner in order to succeed particularly in a hostile environment. While numerous studies present the importance of competitive rivalry and of communication, even internal communication separately, little is known about the specific linkage of how competitive rivalry affects communication in the literature. Within the framework of internal communication, this study focuses on the notion that competitive rivalry is related to the path and style of communication as well as to the usage of internal communication tools but not to quality of communication. Thus, our research presents the linkage and the interaction between competitive rivalry and internal communication, of which the results indicate that, overall, competitive rivalry has a significant direct positiveinfluence on internal communication dimensions in terms of path, style and quality of communication, as well as usage of communication tools in healthcare organizations.