| dc.contributor.author | Law, Rob | |
| dc.contributor.author | Alrawadieh, Zaid | |
| dc.date.accessioned | 2021-03-05T19:25:56Z | |
| dc.date.available | 2021-03-05T19:25:56Z | |
| dc.date.issued | 2019 | |
| dc.identifier.citation | Alrawadieh Z., Law R., "Determinants of hotel guests' satisfaction from the perspective of online hotel reviewers", INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, cilt.13, ss.84-97, 2019 | |
| dc.identifier.other | vv_1032021 | |
| dc.identifier.other | av_cf43e398-7832-472c-9079-07f58f39c85c | |
| dc.identifier.uri | http://hdl.handle.net/20.500.12627/137062 | |
| dc.identifier.uri | https://doi.org/10.1108/ijcthr-08-2018-0104 | |
| dc.description.abstract | Purpose With the proliferation of Web 2.0 and the travel-related user-generated content platforms, researchers can obtain abundant unsolicited data to examine guests' perceptions, preferences and behaviors. Drawing on online reviews, this study aims to identify the key factors that determine guest satisfaction in lodging businesses. | |
| dc.language.iso | eng | |
| dc.subject | Sosyal ve Beşeri Bilimler | |
| dc.subject | Sosyal Bilimler (SOC) | |
| dc.subject | Sosyoloji | |
| dc.subject | Sosyal Bilimler Genel | |
| dc.subject | HASTANE, LEISURE, SPOR VE TURİZM | |
| dc.title | Determinants of hotel guests' satisfaction from the perspective of online hotel reviewers | |
| dc.type | Makale | |
| dc.relation.journal | INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH | |
| dc.contributor.department | The Hong Kong Polytechnic University , , | |
| dc.identifier.volume | 13 | |
| dc.identifier.issue | 1 | |
| dc.identifier.startpage | 84 | |
| dc.identifier.endpage | 97 | |
| dc.contributor.firstauthorID | 260393 | |
