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Profile of Victims of Customer Aggression: Case of Call-Center and Retail Workers (A Survey)

dc.contributor.authorDELEN, MELTEM
dc.contributor.authorAKGEYİK, TEKIN
dc.date.accessioned2021-03-05T12:56:42Z
dc.date.available2021-03-05T12:56:42Z
dc.identifier.citationAKGEYİK T., DELEN M., "Profile of Victims of Customer Aggression: Case of Call-Center and Retail Workers (A Survey)", European Journal of Management, cilt.8, no.4, ss.95-101, 2008
dc.identifier.othervv_1032021
dc.identifier.otherav_afb48908-bf44-43bc-ac60-f1f3fbee6641
dc.identifier.urihttp://hdl.handle.net/20.500.12627/117166
dc.language.isoeng
dc.subjectSosyal Bilimler (SOC)
dc.subjectSosyal Bilimler Genel
dc.subjectSosyal ve Beşeri Bilimler
dc.titleProfile of Victims of Customer Aggression: Case of Call-Center and Retail Workers (A Survey)
dc.typeMakale
dc.relation.journalEuropean Journal of Management
dc.contributor.departmentİstanbul Üniversitesi , İktisat Fakültesi , Çalışma Ekonomisi ve Endüstri İlişkileri Bölümü
dc.identifier.volume8
dc.identifier.startpage95
dc.identifier.endpage101
dc.contributor.firstauthorID642391


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