INVESTIGATION OF REIMBURSEMENT METHODS IN HEALTHCARE SERVICES THROUGH AHP

Abstract

The aim of the study is to determine the most appropriate method by examining the reimbursement methods used in health services. Analytic Hierarchy Process (AHP) method, one of the multi-criteria decision making techniques, was used in order to achieve the determined goal. Expert opinions were obtained from academicians and healthcare managers during the evaluation of the methods. The data obtained were analyzed by using the “super decision” package program. As a result of the analysis, Global Budget has been selected as the most appropriate reimbursement method. The factor weight of this method was determined as 24.26%. The “Cost Control” criterion used in determining the reimbursement method was found to be the most important evaluation criterion with a 34.25% factor weight. Global budget management is the most used reimbursement method in Turkey in recent years. It is thought that this situation affects the results of the study. In addition, it is thought that the method is good in terms of cost control, medium in quality and easy in terms of management is effective in this result.